Issue tracking tools also known as bug management tools are the applications used to track and report a bug found during the project development process. It is a sort of software application that is used by testers to trace the bugs and report them to developers.
How do Bug Tracking tools work?
An error is reported when the software fails to meet the requirements or does not work in a designed way. Most of the mistakes occur due to human error from the designer or developer side and QA department run tests to monitor and report bugs so that they can be fixed timely and won’t cause damage in the later phase.
The database is an integral part of these tools as it records all pre and post details of the bugs. A bug goes through several stages during project development and these stages are recorded in the system too to give a better understanding.
Stages of Defects:
Bug management depends upon the level of severity and urgency. The relative impact of these bugs is considered and then these bugs are classified in different categories, such as:
- Impaired Functionality
- Failure of non-critical system
- Very minor
States and severity levels are monitored through and recorded in the management tools. It helps to assess the impact of the level before working on it so that the team can come up with the testing plan accordingly.
Comparison of Bug Management Tools
Here is a list of most amazing issue management tools along with their features which gives you insights into the market trends and makes your job undemanding.
This product is developed by a software testing company known as Kualitatem and allows you to test your applications in a quick and easy way. It offers numerous features along with multiple integrations so that all your project-related tasks can be done from a single dashboard. All sorts of users’ needs can be covered through it.
Features of Kualitee
- Dynamic Dashboard
- Project Management
- Test Management
- Defect Management
- Mobile Applications
- Laser Focus Visibility
- Flexible User Control
- User-Friendly Interface
- Enhanced Security
Unfuddle believes in bringing your software projects to life. It’s drag and drop task board makes it easy for the user to get the job done, the best thing about Unfuddle is its user friendly interface. All tasks and bugs can be tracked easily with this management tool and it allows you to review code with merge requests or comments.
Features of Unfuddle
- Bug Management
- Issue Management
- Milestone Tracking
- Web-based subversion access
This works as an ideal choice for Quality Assurance and Development Teams. This collaboration tool works best for agile teams. It allows its users to effectively manage the test cases and track all the bugs simultaneously. It helps you to plan your work carefully which boosts the team’s productivity to a whole new level. This web-based test management solution can be customized as per your needs and generate powerful reports.
It also enables all stakeholders to collaborate in one place so that they can work all together.
Features of TSF:
- Test Case Management
- Track Test Results
- Reporting and metrics
- Seamless Integration
- Team and Productivity
- Customizable and Scalable
- TestRail Enterprise
IBM Rational ClearQuest
Control your product quality and development lifecycle with this customizable database workflow. Its main focus is to enhance developers’ productivity while ensuring the quality of the product being delivered.
Features of IBM Rational ClearQuest:
- Improved Collaboration
- Effective Development
- Flexible Pricing
- Process Automation
- Lifecycle Traceability
|Support for Agile||Yes||No||Yes||Yes|
|Test Reports and Metrics||Yes||Yes||Yes||Yes|
You need to select the bug tracking tool as per your company’s needs. Every tool has its own pros and cons, you need to see which tool aligns well with your company’s and project requirements. There are tools that are free while some are paid, in that case making a comparison regarding the features would be useless as the paid products naturally come with extended benefits.
Go through the trial versions of these tools to make your choice and use them rigorously to understand their robustness. These tools have unlimited benefits and allow you to stay organized while adding value to your team’s productivity. Quality assurance teams heavily rely on these tools to carry out their job.