It is 2023 and it’s going to be this year when you start to push ahead of your competitors and you push past the hurdles and setbacks that you experienced in the previous years. Many law firms throughout Australia have had to make big changes due to the pandemic that we found ourselves going through over the past 2 to 3 years and now this year, they have the perfect opportunity to get themselves back to where they were before and to put their best foot forward every single day. Law firms in Australia have many different clients that they need to take care of and so they need to make sure that everything is in place so that they can provide them with the best possible service.
If it hasn’t already then your firm needs to become more data-driven because technology is at the heart of any business. Many businesses are looking into intranet for law firm and they are finding that it allows them to gather data more effectively and more efficiently. By becoming a lot more data-driven, these law firms are able to keep an eye on the key metrics within their business and this allows them to take care of current clients and new clients as they come along.
As well as making sure that your law business is fit for purpose and can find the information that it needs quickly, the following are just some other top tips on how you can run a more efficient law firm in Australia this year.
- Get yourself organised – You need to look at all of the cases that are currently open so that you can properly review them to see if any cannot go any further and so they may need to be closed. If any cases seem to be stuck then you need to come up with some kind of a plan to move them forward or to forward them on to another solicitor or barrister. If there is any outstanding money owed to suppliers then pay it so that you can start with a clean slate.
- Listen to your clients more – People who come into law offices want to have their kids dealt with quickly and effectively but they are also increasingly concerned about how you do business and how you provide them with the services that you have. You need to start listening to what it is that your clients want and try to change your business so that you can live chat with them.
- Consider a new method of payment – The great majority of law offices all across Australia prefer to get cash payments for their services and so many are losing out on customers who prefer by other methods. People use their smartphones nowadays to pay any outstanding bills and so it’s time for you to start thinking about letting customers pay their bills and many other different ways.
- Do more networking – It is true to say that it isn’t what you know but who you know in today’s modern law practice. It’s important to get out there to network with your current customers who will hopefully tell their friends and family about the excellent services that you provide and so this will help to expand your current customer base.
- Start building your online reputation – We live in a very digital age and so it makes sense that you want to take advantage of the online platforms that are out there. You need to create a very effective and strong online presence because this could be the one thing that makes a customer decide to deal with you or to take their business elsewhere.
Most importantly, your business needs to be more data-driven as was mentioned briefly before. Start using technology and particularly the intranet to make your law firm more digital so that you can store all of your files in the cloud which is much more secure.