If you think your online training software is only good enough for training your employees and customers, you are mistaken. It’s a powerful tool that you can use to also improve quality assurance (QA).
In this article, we’ll discuss the potential benefits of online training software in improving the quality assurance process in your business.
Why is quality assurance important?
First, let’s take a look at why quality assurance is so critical for your company.
Regardless of the industry, businesses all over the world engage in the process of quality assurance as a way to guarantee a higher level of quality in manufacturing during the production of products and/or services.
QA is just one aspect of the larger discipline of quality management. Administrating the quality of products includes several exhaustive phases of planning, fulfilling, and tracking activities. The QA function focuses on verifying that a company’s quality requirements will be fulfilled.
People often confuse “quality assurance” with “quality control”. However, quality control refers to the actual fulfillment of whatever quality requirements have been implemented.
QA includes all the processes and procedures that methodically track various aspects of a service/facility. By means of audits, you can detect and rectify issues or discrepancies that fall beyond recognized principles or protocols.
Whether you manufacture consumer packaged goods or are a software development business, you must be using some kind of QA in production. It might even be represented by individual departments or sub-divisions that concentrate entirely on these concerns.
By means of quality assurance, your company can nurture a positive reputation for reliability and integrity as you guarantee a level of consistent quality in your products or services. This strengthens customer conviction and confidence in your business and helps you compete with others in the same marketplace.
Using online training software for improving quality assurance
Luckily, there is online training software that can help you stay compliant and monitor quality assurance metrics. You can use your employee training software to offer compliance training, ensuring that your staff knows what your quality requirements are.
We’ve compiled just a few of the benefits and functionalities that a manufacturing training software can offer to help your business keep an eye on key performance indicators (KPIs) and guarantee QA.
1. Compliance with industry protocols
An online training software gives you the power to incorporate various regulatory frameworks such as FDA and EMA requirements into your system. In fact, some of the training software available commercially are also compliant with FDA 21 CFR PART11.
So, you can include electronic signatures, generate various versions of reviews, and seize compliance data. You don’t have to invest in extra tools to track performance and quality metrics.
This makes online training software the ideal solution for QA-critical industries such as pharmaceutical manufacturers, laboratories, and other life science industries.
2. Data Security
Sensitive data needs sophisticated encryption and security standards. This is especially true in the case of the pharma and healthcare industries where there might be safety audits by government bodies.
An online training software provides extensive data protection measures to guarantee that your platform KPIs and information remain safe and secure. This way, you don’t have to stress about your metric reports being compromised during a safety violation.
3. Robust reporting to authenticate SOPs
Online training software allows you to authenticate Standard Operating Procedures (SOPs) and worker skills. Consequently, you have access to online learning documents for every employee of your business in case of an audit. You can successfully offer evidence that all workers are well-informed with compliance and certifications.
This is further supported by the e-signature feature that most of the employee training software offers.
4. Powerful analytics to enhance and track worker performance
Online training software allows you to implement both qualitative and quantitative evaluations. This way, you can observe the performance of all your workers and regularly track their work-related knowledge base in real-time.
Some of the training software even supports sub-questions so that you can check procedural experience and clinical reasoning abilities.
Thus, by means of powerful analytics, you can ensure whether or not your employees are participating in QA training courses and if they are facing any problems in understanding the core concepts.
5. Support for certifications
Depending on the industry, a company may come across compliance issues that necessitate certifications. An online training software provides you with the capability to award certificates based on particular criteria.
Consequently, you can make sure that every worker is updated and has the tailored online learning resources they require. This helps your business establish and corroborate discrete expertise and skillsets.
6. Real-time monitoring of online learning initiatives
An online training software has an extensive range of functionalities, from arranging curriculum to personalizing online learning. You can also use your training software to monitor quality and performance metrics.
It allows you to track overall results, participation rates, and evaluation scores in real-time. You can even create visual reports to track patterns and trends within the training software.
7. Smooth onboarding of workers with the needed skills and experience
One of the best ways to satisfy QA requirements is to hire employees who are already equipped with the necessary skills and experience. For instance, workers who know all the relevant compliance protocols and industry regulations.
An online training software provides you with an HR tool that helps you recognize and attract top talent. This way, you find the most skilled professional for the work depending on worker capabilities.
In order to improve your quality assurance, it’s imperative to look for an online training software equipped with features that reduce risk and increase your online learning ROI.
Compliance with industry protocols is a key aspect of the decision-making process. But, there are several other considerations that you must keep in mind when selecting the best online training software for your business, such as your budget, IT resources, technical skills, company size, and so on.