Having trouble finding a good usability testing company for your website or application? Any rational buying decision, especially made on a corporate level, should be based on two important factors: quality/value offered and budget. You’ve to care for both your customers (quality) and the company (budget). Due to advancements in technology and increasing competition, the customer of today is spoiled and expects nothing less than a perfect application or website. That’s why companies invest thousands of dollars on usability testing to ensure that their product meets customer expectations.
What is Usability Testing?
In case you don’t know, usability testing is a way of testing quality, ease of use, and identifying issues in software with the help of real users who are being observed by researchers. This can provide important insights to companies and help them overcome usability issues and enhance the customer experience.
If you’re looking for a usability testing company then you’ve come to the right place. We’ve compiled a list of top usability testing companies in 2020 that specialize in usability testing and known for their exceptional services.
First on our list is Kualitatem, a software testing and quality assurance company that is ranked by Gartner as one of the top players in the industry. It’s a multi-award winning company because of its superior market position and top clients such as Emirates and FedEx.
A1QA is a US-based QA company with a presence all around the globe. With over 700 QA professionals and an experience of over 16 years, the company serves clients from various industries including eCommerce, eHealth, Banking & Finance, and Telco. A1QA is highly regarded for its high quality and reliability standards.
3. QA Mentor
QA Mentor is a multi-award winning and CMMI Level 3 SVC + SSD v1.3 appraised ISO 20000-1, ISO 9001:2015, and ISO 27001:2013 certified software testing company. Its headquarters are located in New York and operate in 8 different countries. It claims to have worked with 382 of Fortune 500 companies 9 different industries.
Founded in 2010, DeviQA is considered among the global leaders in software testing and quality assurance services. It is known to provide exceptional customer service, from pre-sales to post-sale. Other than usability testing, it provides services like QA consultancy & Audit, API testing, performance testing, automated testing for Web/Mobile, etc.
We have another New York-based QA company on our list, ImpactQA. The company has almost a decade’s worth of experience across multiple testing domains which is why it has a diverse client base of over 250 satisfied customers ranging from startups to Fortune 500 companies.
6. Quality Logic
Quality Logic is one of the US’s most trusted QA providers serving clients from all over the globe and different industry verticals such as smart energy, imaging, media & entertainment, virtual reality, retail & ecommerce, and more. Prominent clients include Microsoft, Adobe, AT&T, and HP.
7. KiwiQA Services
KiwiQA Services is an Australian based QA firm that deserved a mention on our list. The company has been offering a wide range of testing solutions for over a decade with a primary focus on implementable solutions and risk management. It has a team of 100+ QA professionals who follow a client-oriented approach, taking the company to new heights.