What is a CRM system? Customer relationship management (CRM) is a technology for managing a company’s relationships and interactions with customers and potential customers. The goal of CRM is simple – improve business relationships. A customer relationship management system helps companies to connect with customers and collect information about them. Mentioning CRM, it usually means a CRM…
The number of cyber-attacks has been increasing in recent years, which calls for organizations to strengthen their security. Cryptojacking is a new form of cyber-attack that has been deemed as a major cyber security threat for organizations. Hackers have managed to exploit the internet user’s bandwidth and processing power to mine cryptocurrency. So, organizations look…
Software testing is a daunting task, especially for those firms that do not have the right resources or team to support it. To ensure releasing quality software, it is necessary that you employ a highly skilled QA team, thus outsourcing the QA process. An independent software testing company eases the burden as it cuts down…
Gamification by definition is the act of applying game-like characteristics to a non-game situation to increase user interaction. In the context of software testing, it’s the process of involving end-users in testing. Their job is to help testers test rather than test themselves. How? Let’s find that out. Users are offered rewards and incentives to…
According to the Software Engineering Institute/Capability Maturity Model (SEI/CMM) independent audits of QA activities of an organization are important. The purpose of hiring an independent software testing company is to determine if the QA teams are adhering to the defined QA processes or not. It is not only limited to SQA but the Key Process…
Although its end of January already, 2020 is a new year. There is still time for us to make new year resolutions to improve our lives and careers. So, what should a software tester’s new resolutions be like? How can they help enterprises in achieving their goals while keeping in view the latest software testing…
During my time in the IT industry, I’ve noticed that there is a fair amount of ambiguity between bug severity and bug priority. Testers, project managers, and even developers are often confused about the relevance of both and end up putting the same values in MS Excel or defect management tools for both the areas…
As the term suggests, continuous penetration testing is a continuous approach to testing new techniques and identifying unknown risks, monthly or quarterly. Continuous penetration testing is triggered when a change is identified in your network or the threat landscape. The following are some of the reasons why you should consider continuous penetration testing for your…
We all know that testing is one of the crucial aspects of the software development life-cycle. However, many times companies face the severe crunch of resources pertaining to the testing domain. Be it the lack of revenue, expertise or skill, these problems jeopardize the image of the company to a greater level. However, Outsourcing testing…
Performance testing and functional testing are two basic testing types performed before deployment. Functional testing a black-box testing type, where different functions are put under test with specific inputs, their outputs are checked and measured for accuracy. It is a critical part of the software app development process and helps in checking the app’s dependency…
